Your privacy is important to us. This Privacy Policy explains how we collect, use, protect and handle your personal information when you use our RV rentals website. By accessing the site or using our services, you agree to the practices described here.
Information We Collect
We collect information that helps us provide a smooth rental experience. This includes your name, email address, phone number, billing details, driving information and any other details needed to complete bookings. We also collect technical data such as your IP address, browser type and device information to improve website performance.
Some information is collected automatically through cookies and tracking tools. These help us understand how you use the website, improve features and personalise your experience. You can choose to disable cookies in your browser settings, but some functions may not work properly.
How We Use Your Information
We use your information to manage bookings, confirm reservations, process payments and provide customer support. Your details also help us send important updates related to your rental, account or website changes. We may use the information to improve our services, enhance user experience and develop better features based on user behaviour.
We may also use your contact details to send promotional offers, newsletters and travel tips. You can unsubscribe from marketing messages at any time.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share specific details with trusted partners who help us in providing services, such as payment processors, RV rental companies and customer support providers. These partners must follow strict confidentiality guidelines and use your information only for the purpose of delivering the requested services.
We may also share information when required by law, court orders or government authorities. This includes cases involving fraud prevention, safety concerns or legal disputes.
Data Protection and Security
We use security measures to protect your personal information from unauthorised access, misuse or loss. These include encrypted connections, secure servers and regular system checks. Despite our efforts, no internet-based system can guarantee absolute security, so we encourage you to use strong passwords and keep your account details confidential.
Your Rights
You have the right to access, update or delete your personal information stored with us. If any details are incorrect or you want your account removed, you can contact us through our support page. You may also request a copy of the information we hold about you.
If you do not want to receive promotional content, you can opt out anytime by clicking the unsubscribe link in our emails.
Third-Party Links
Our website may feature links to external sites. These sites follow their own privacy policies, and we are not responsible for how they collect or use your data. We recommend reviewing their policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of the website after changes means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our support page.